All venues are wheelchair accessible. Please contact Eastman Theatre Box Office at (585) 274-3000 directly to purchase accessible seating.

Kodak Hall and Hatch Recital Hall are equipped with Sennheiser infrared assistive listening systems. If you would like to use a receiver while attending an event in either venue, one of our ushers will be happy to provide one.

Persons wishing to request additional disability-related accommodations, including sign language interpreters, should contact the Concert Office at (585) 274-1109 at least two weeks in advance of the performance to ensure best possible arrangements. Patrons using a TTY, please contact us via New York Relay Service by dialing 711 or (800) 662-1220.

For Rochester Philharmonic Orchestra (RPO) concerts, RPO Volunteers and the Rochester Philharmonic League are offering the Gibbs Street Assistance Program, which provides a helping hand to patrons who may need assistance entering the Eastman Theatre for the Philharmonics Series, WPOP Series and Casual Sunday Matinee concerts. This service applies to passengers only – drivers will still need to park their own cars. For more information, call the RPO Box Office at 454-2100.